Q: My bill is supposed to go to an address other than my Futura email address but it never comes in. What's happening and how do I fix it?
|If your Futura bill is being sent to a Yahoo, Hotmail or MSN email address, they may mark it as "Spam". To keep it from going to the "Spam" folder is easy. Simply add "firstname.lastname@example.org" to your contacts and it will no longer go to the "Spam" folder. To do this click on "Contacts" or "Addresses" and then click on "Add a Contact" or "New". Then, in the email address blank type in "email@example.com" (without the quotes) and save the address. If it is going to a different service, check with your email provider on how to approve mail coming from specific addresses so that it isn't marked as spam.|