| Billing |
| Our billing department is open
Monday - Friday, 9 a.m. - 5 p.m.
Little Rock: (501) 374-3888
Email: billing@futura.net Call 501-224-0050 |
|
Payment Options |
| You can pay your Futura bill
by check, money order, cash (in our office), or credit
card/debit card. Your account can also be automatically
charged to a credit card or your bank account.
We can also take credit card and debit card payments by phone. We do not have an online payment option at this time, but it is coming soon through the PayPal network. |
|
Payment Deadlines |
| If your Futura bill is not
paid by the date due, a small grace period is given. If
payment has not been received by the end of the grace period,
your account will be "Suspended". After a brief
suspension period, the account will be closed for
nonpayment.
To reopen accounts closed for nonpayment, the past due amount, the next month of service and a $10 reconnection fee must be paid in advance. Accounts closed three times for nonpayment will require automatic billing to a credit card or bank account to reopen. |
|
Bills Going to Yahoo, Hotmail and MSN Accounts |
| If your Futura bill is being
sent to a Yahoo, Hotmail or MSN email address, they may mark it as
"Spam". To keep it from going to the
"Spam" folder is easy. Simply add "billing@futura.net"
to your contacts and it will no longer go to the
"Spam" folder. To do this click on
"Contacts" or "Addresses" and then click on "Add a
Contact" or "New". Then, in the email
address blank type in "billing@futura.net"
(without the quotes) and save the address.
|